Privacy Policy

Last Updated: October 21, 2026

TAVIREXO respects the privacy of its customers and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when customers visit or make purchases through https://tavirexo.com.

By using our website, you acknowledge the information practices described in this policy.

1. Information We Collect

We may collect personal information that customers voluntarily provide when browsing our website, placing an order, contacting customer service, or subscribing to communications.

This information may include:

• Full name.

• Email address.

• Telephone number.

• Billing and shipping addresses.

• Order history and product preferences.

• Customer support messages and correspondence.

• Payment transaction details and payment confirmation information.

Payment card information is generally handled by authorized payment service providers rather than being stored directly by our business.

We may also collect technical information, including IP addresses, browser types, device information, website activity, and cookies.

2. How We Use Personal Information

We use customer information for legitimate business purposes, including:

• Processing and fulfilling orders.

• Confirming purchases and payments.

• Arranging shipping and providing tracking updates.

• Responding to customer inquiries.

• Processing refunds and resolving disputes.

• Detecting fraudulent or unauthorized transactions.

• Improving website functionality and customer experience.

• Complying with applicable legal and regulatory obligations.

• Sending promotional communications when permitted by law.

Where applicable, personal information is processed based on contractual necessity, legal obligations, legitimate interests, or customer consent.

3. Payment Information

Payments completed through our website may be processed by third-party payment service providers.

These providers may collect and process information necessary to authorize payments, prevent fraud, and complete transactions.

Payment processing is subject to the privacy and security practices of the relevant providers.

We do not intentionally request that customers send complete payment card information through ordinary customer support emails.

4. Sharing Personal Information

We may share necessary information with trusted service providers supporting our operations, such as:

• Payment processors.

• Shipping carriers and logistics partners.

• Order fulfillment providers.

• Website hosting and e-commerce service providers.

• Customer support service providers.

• Analytics and security service providers.

We share only information reasonably necessary for the applicable business purpose.

We may also disclose information when legally required or when reasonably necessary to protect our rights, customers, or website security.

We do not sell customers' personal information for direct monetary payment.

5. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve functionality and understand visitor interactions.

Cookies may support shopping carts, website preferences, security controls, and performance analytics.

Where legally required, we will request consent before using non-essential cookies.

Customers may manage cookies through their browser settings or applicable cookie preference controls.

Disabling certain cookies may affect website functionality.

6. Data Protection and Security

We take reasonable administrative, organizational, and technical measures to protect personal information.

These measures may include secure connections, access restrictions, and the use of reputable technology providers.

However, no electronic transmission or storage system can be guaranteed completely secure.

We encourage customers to protect their account credentials and avoid sharing sensitive information through unsecured channels.

7. Data Retention

We retain personal information only as long as reasonably necessary for the purposes outlined in this policy.

Certain transaction records may be retained for accounting, tax, dispute resolution, fraud prevention, or legal compliance.

When personal information is no longer required, we will take appropriate steps to delete or anonymize it, subject to applicable retention obligations.

8. Customer Privacy Rights

Depending on applicable law, customers may have the right to:

• Request access to their personal information.

• Request correction of inaccurate information.

• Request deletion of eligible personal information.

• Object to or restrict certain processing activities.

• Withdraw consent where processing is based on consent.

• Request information about how their data is used.

To exercise these rights, please email support@tavirexo.com.

We may need to verify your identity before completing certain requests.

9. International Data Transfers

Our website and service providers may process or store information in different countries.

Where international data transfers occur, we take reasonable steps to ensure they comply with applicable data protection requirements.

10. Children's Privacy

Our website is not intended for children to independently submit personal information or complete purchases without appropriate parental or guardian involvement.

We do not knowingly collect personal information directly from children in violation of applicable law.

If a parent or guardian believes that a child has submitted personal information improperly, they may contact us to request review or deletion.

11. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of independently operated websites.

Customers should review the privacy policies of third-party services before providing personal information.

12. Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in business practices, website technology, or legal requirements.

Updates will be published on this page with a revised effective date.

13. Contact Information

For privacy inquiries or personal information requests, please contact:

TAVIREXO

Website: https://tavirexo.com

Email: support@tavirexo.com

Business Address: Batutulis, RT 000/RW 000, Batutulis, Jonggat, Lombok Tengah, West Nusa Tenggara, Indonesia.